PC: Crash During Age Transition

Players crash when proceeding through the Age Transition screens when playing on PC.

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評論

3 條評論
  • 正式評論

    If this issue started happening after the 11/4/2025 update, please try the following steps:

    • Navigate to <User Path>\Documents\My Games\Sid Meier's Civilization VII\Saves\WorldBuilder in windows explorer
    • Delete the file AgeTransition.Civ7Map
    • Load into the game, and load a save from before the Age Transition (Likely the last autosave)
    • Attempt the Age Transition again

    If the crash still occurs after that troubleshooting, please submit a ticket with the save file right before the Age Transition.

  • After further investigation we believe the majority of these reports are from PC players who do not meet the minimum hardware specifications or have outdated GPU drivers.


    If you're crashing during Age Transition on Steam, follow these steps:
     1) Check that you've got the most up to date version of your Graphics Card drivers.
     2) Check to make sure you meet the Minimum Specifications.
     3) Verify the integrity of the install.


    If these steps don't help, you can Contact Support using the link at the top of the page. Please also provide your computer's DxDiag and MSinfo files when reaching out about crashes.

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  • This post has been updated to be specific to PC. If you're crashing during Age Transition on a different platform, please check the Issue Tracker homepage for the platform you're on. If it's not there please contact support with as much information as you can about the crash you're experiencing.

    Thank you!

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